Refund policy

All Sales Final
All used and rebuilt tools sold at WestcoastUsedTools.ca are final sale. We do not offer refunds, returns or exchanges on used or rebuilt tools.

Please Ask Before You Buy
Every tool is rebuilt, tested and given an honest condition grade, with photos of the actual tool and a list of what's included. If you have any questions, contact us before purchasing. We're happy to send more photos or details.

Damaged in Shipping
If your order arrives damaged in transit, contact us within 48 hours of delivery with photos of the item and packaging. We'll work with you and the carrier to resolve it.

Order Cancellations
Orders can only be cancelled before they ship or are picked up. Contact us as soon as possible.

Service After the Sale
Westcoast Tool Sales and Service Ltd. offers parts and repair service. Call or email us anytime.